FAQ

Support depends on your specific needs, but includes branding packages, logo design, website, SEO, Brand imagery, animation, and written copy. Typically working directly with the Founder, Umami Studio London curates a visual identity that captures your vision and resonates with your audience. This process usually begins with a single discovery call. Umami Studio London is known for its intuitive understanding of your ideas - combining psychological insight with a refined ability to read between the lines and understand what drives your business. Clients are often amazed to see their entire business visualised after just one conversation. Optional ongoing support is available if requested - including business cards, email signatures, social media content, LinkedIn branding packages, headed stationery, and other brand touchpoints.

Umami Studio London provides seamless creative support across markets and time zones. Trusted by global brands, the studio develops refined design solutions that ensure brand consistency, enabling regional teams to implement assets effortlessly across print and digital touchpoints. Umami Studio London typically supports at Director level, depending on your business structure or preferred workflow. Recognising that your time is precious, communication is efficient and self-directed, delivering premium-quality creative with minimal rounds of changes, freeing you to focus on what you do best

Having represented some of the most high-profile properties in London including The Gherkin, Coal Drops Yard, and Sky Garden - Umami Studio London has a deep understanding of what it takes to position your development and set it apart from competitors. With a strong emphasis on branding and digital marketing, the studio is trusted to showcase properties to discerning audiences, elevating your visual identity and increasing revenue.

Umami Studio London partners with your existing team on a freelance basis when needed. This allows you to benefit from specialist support without the cost or commitment of a full-time senior designer, easing workload pressures often caused by resourcing gaps. All work is managed remotely, with the exception of on-location photoshoots.

Umami Studio London does not liaise directly with your clients unless specifically requested. To maintain exceptional customer service standards, our priority is you and your business.

Creative content from Umami Studio London brings the je ne sais quoi to your design requests. Driven by a deep understanding of brand identity and the importance of creating compelling designs that resonate with high-net-worth audiences, the studio positions you ahead of your competitors. All creative output is thoroughly researched and informed by an intricate understanding of contemporary consumers and the psychology behind design that drives revenue. Expect timeless content that blends elegant aesthetics with contemporary design trends. With over 15 years of experience supporting Founders and Directors, Umami Studio London recognises that time is precious at a senior level. Communication is efficient and self-directed, delivering premium-quality creative with minimal revisions required - freeing you to focus on what you do best.

Following your initial request, you can expect one concise email outlining any queries, followed by the requested design. One round of refinements is included if desired. At its core, Umami Studio London supports decision-makers by effortlessly transforming complex briefs into elegant design solutions, creating high-quality content that reflects the premium nature of your brand at every touchpoint.

Every photoshoot is carefully curated to elevate your brand, whether for location shoots, editorial content, lifestyle shots, creative campaigns, or professional portraits. Each shoot is approached with precision, creativity, and a clear understanding of what resonates with your audience. The process includes initial concepts, art direction, and post-production. Shoots can be organised on location, or portraits can be arranged at Umami Studio London. Sessions typically last 2–3 hours, allowing time for varied styling and locations. Following the shoot, you will receive a curated collection of retouched images ready to download and share.

Umami Studio London works on a freelance basis. All work is calculated by a day rate following an initial brief and agreed before work begins.

Umami Studio London is a creative studio partnering with businesses that require high-quality creative content. Final assets are supplied to your in-house team for distribution. Your social channels and marketing communications remain in-house. Attending client pitches and client events are also not part of the delivery.

All projects are managed by Creative Director and Founder of Umami Studio London - Miayley Passmore. Whether you have a specific project in mind or you want to refresh your overall visual identity, the first step is to reach out. I am very happy to share further insight on how I can support you and your business moving forward. You can find contact details below, and via the contact page.